In today’s competitive real estate market, first impressions are crucial to attracting potential clients and securing successful business transactions. REALTORS must present themselves as knowledgeable and reliable experts to gain prospective clients’ trust.

Vivian Zayas, a professor of psychology at Cornell University says, “As social beings, we use everything available to make sense of a person we’re meeting for the first time. We make decisions about others almost instantly and once an opinion is formed it becomes difficult to adjust.” Fortunately, there are ways to leave a strong lasting impression. Here’s how to ensure others view you in a positive light.

Your virtual identity

It is imperative to have a professional and visually appealing website with clear and concise messaging. Ensure that your social media profiles and email communications are consistently branded and reflect your company’s values and tone of voice. Use proper grammar and punctuation in all online communication, including emails, messages and comments.

Follow the dress code

While your online presence is crucial, ensure you make a lasting impression during in-person client meetings, as well. Dressing professionally according to the specific niche market you cater to is vital. Of course, being in Austin does dictate some choices. Men can opt for a casual suit, or well-pressed pants and a crisp button-down shirt and tie, while women should choose a knee-length dress or trousers with a silky, free-flowing blouse. Combine the outfit with seasonably appropriate high heels, dressy sandals, or flats.

Connect with your clients

Maintaining a professional demeanor is crucial. Nonetheless, creating an authentic rapport with your clients is key to leaving a positive impact. To accomplish this, engage with them and discover shared interests. Common topics of conversation include family, hobbies, pets, and so on. Identify mutual interests or simply lend an ear to their experiences and display empathy and understanding. As the saying goes, people won’t value your knowledge until they see the depth of your care.

Surprisingly, these interactions can lead you in the direction of their ideal home. For instance, if they mention having pets, you can use that information to find a home with pet-friendly features or a spacious backyard. They will be touched by this subtle sign of consideration. So, be present for them as both their real estate agent and as a fellow human being.

Value of honesty

Navigating the complex world of real estate can be demanding, but the secret to long-term success is maintaining transparency with your clientele. The age-old adage, “honesty is the best policy,” holds true for a reason.

It’s not uncommon for clients to have unrealistic expectations. For instance, many anticipate a quick sale at their initial asking price, but are unwilling to invest in curb appeal or other essential factors that aid the selling process. Conversely, potential buyers often have lofty criteria while operating on a limited budget.

In scenarios like these, it’s crucial for REALTORS to be forthright and clear about every facet of their role. Overpromising and underdelivering can be detrimental to your reputation. Keep in mind that compromises are frequently needed on both sides. Conveying this understanding from the start is another crucial component in an agent’s guide to making an impactful first impression.

Exude self confidence

What happens if a REALTOR does everything correctly, but lacks confidence in himself or herself? Studies show that one’s level of confidence significantly impacts career success. Even something as simple as a handshake can alter the direction of a professional relationship. Communications experts claim they can judge someone’s arrogance, fear, anxiety, weakness, or strength solely from their handshake. So, avoid appearing weak or domineering.

In closing, real estate professionals must understand the significance of first impressions. Remember that investing in your image and professional demeanor will go a long way to creating impactful and lasting connections.